Our Booking Procedure is an important operational element allowing Sprouts to more efficiently work in with your function needs.
We ask that you:
Make a tentative booking. Tentatively place your booking date with Sprouts as early as possible. There is no obligation upon you at this stage. We simply ask this so that you are able to secure your date choice in order to avoid disappointment later, should your proposed date be booked out.
Speak to us early about your function selections, requirements and special requests. This can be done by email or telephone. Experience has taught us that selection requirements change as customers think more about their function. By contacting us early you have time to change your mind.
Present your order as soon as you are ready. At this time we will prepare a Sprouts Function Quotation. This Function Quotation should contain everything you want Sprouts to supply. This should be carefully checked and amended if necessary. Sprouts will accept changes to Function Quotations at any time prior to confirmation.
Confirm your Sprouts Function Quotation at least 21 days prior to the event and pay a Minimum Deposit of 30% for all functions over $300. Sprouts will accept cash, credit card (Fees may apply), EFTPOS or, cheque. For electronic fund transfers we will provide bank details, but a payment receipt must be shown as proof of payment. Deposits are non-refundable.
Confirm your final guest numbers at least 7 days prior to your event. As our purchases will be made at this time we are unable to accept reductions in your confirmed final number. We will, however, accommodate an increase in your final number up to 72 hours prior to function.
Final payment is to be made upon delivery or pickup unless credit has been established and accepted by Sprouts.
Cancellation will result in loss of deposit.
Payments made 30 days past due will be subject to a 10% surcharge.
Credit cards accepted - Fees may apply. 1% on Visa and Mastercard. 2% on American Express. EFTPOS no charge
Because Sprouts freshly prepare all our food daily, we ask you to kindly take note of the number of hours' notice we need before pick up or delivery. Naturally, the amount of notice we require on any given day will depend upon our schedule for that day.
6-12 hours' Notice
If you are pressed for time and can only provide us with 6-12 hours notice before pick up may we suggest you look closely at our Takeaway Wholesale Menu selections which include:
Quiches (individual and whole), chicken schnitzel and parmagiana, vegetable mornay, potato bake, vegetable frittata, carrot zucchini slice, meat platters, anitpasta platters, roast potatoes, vegetable medleys, soups, pasta sauces, standard salads and selected sweet items.
24 hours' Notice
With a notice period of 24 hours we can prepare further selections from our Takeaway Wholesale Menu which include:
Pies, sausage rolls, samosas, quiches, patties (all varieties), chicken and bacon rolls, chicken schnitzel and parmagiana, pasta sauces, selected casseroles and selected sweet items.
48 Hours' Notice
For a notice period of 48 hours we can prepare selections from the following menus:
72 Hours' Notice
Minimum 5-7 Days Notice
With a minimum notice period of 5-7 days (depending upon guest numbers) we can prepare selections from all other menu options. Generally for functions with more than 12 people we require at least 7 days' notice.